HiveTracks Support

Welcome to HiveTracks 4

• What is HiveTracks?
• Getting Started?
• Navigate Your Way Around HiveTracks
• Supported Browsers

Yards 5

• Create a Yard
• Edit a Yard
• View Your Yards on a Map
• Generate a Yard Report
• Delete a Yard

Hives 9

• Create a Hive
• Edit a Hive
• Duplicate / Split a Hive
• Record Queen History
• Mark a Hive as Inactive or Dead

View all 9

Inspections 4

• Record an Inspection
• Record a Bulk Inspection
• Inspections Printout
• Customize Your Inspection Form

Harvests 2

• Record a Honey Harvest
• Track Honey Rounds, Wax, Pollen or Propolis Production

To-Do 4

• Add a To-Do Item
• Mark a To-Do as Completed
• Set Up To-Do Email Reminders
• View Your Calendar

Inventory 2

• Using Inventory
• Add a Note to Your Inventory

Community 3

• What is Community?
• Invite Users to Your Community
• Find a Community

Reports 3

• View A Report
• Download/Print A Report
• Export Data As Spreadsheet

Maps 2

• My Map
• Global Map

Mite Count 3

• Record a Mite Count
• View Your Mite Counts
• Monitoring Mite Levels

HCC (Healthy Colony Checklist) 3

• What is a Healthy Colony Checklist?
• Record a Healthy Colony Checklist
• View Your Healthy Colony Checklist Scores

Observations 3

• What is an Observation?
• Record an Observation
• View Your Observations

Photos 2

• Upload Photos
• View Your Photos

iOS 5

• Download the iOS App
• Record an Inspection in the iOS App
• Edit Hive Components in the iOS App
• Is Internet Connection Required?
• How Do I Add a Yard or New Hive in the iOS App?

Update Your Account Settings 6

• Go to Settings
• Reset Your Password
• Update Your Profile
• Change Your Email Address
• Change Weather Units or Weight Measurements

View all 6

Subscriptions & Billing Information 6

• Upgrade From Free Trial to a Paid Subscription
• Which Subscription is Right For Me?
• Update Your Billing Information
• Change Your Subscription
• Change From PayPal to Recurly

View all 6

Sharing Data 3

• Will My Data Be Seen By Others?
• Can I Share My Bee Data With Others?
• Can I Use Hive Tracks to Teach New Beekeepers?

Mobile Accessibility 2

• Can I Access Hive Tracks From My Mobile Browser?
• Does the Mobile App Need Internet Connection?

Support & General Help 3

• Bugs, Errors, and Issues
• Send in a Support Ticket
• Paid But Cannot Log In

Research & General Inquiries 1

• Contact Us